To Quickly find a topic – Hold down the CTRL button and press the “F” key.

Manuals, Guides and Resources

Power Requirements

Power Requirements documents for both Jacuzzi and Sun & Soul Models

Product Manuals

ALL Sanctuary Sauna Model Manual

This manual covers ALL Sanctuary Infrared Saunas which includes the Sanctuary 1, 2, 3, Corner, Yoga and Retreat models – Click here to download in PDF format

To download the PDF manual for the Sanctuary 5 CLICK HERE

ALL Premier IS Sauna Models Manual

This manual cover ALL Premier IS Infrared Saunas which included the IS 1, 2, 3, 5 & Corner models – Click here to download in PDF format

Outdoor 2 & 5 Person Sauna Manual

This manual is for Outdoor 2 & 5 Person Saunas – Click here to download in PDF format

HaloOne Manual

Halo One Instructions

RedLight Therapy Manual

This manual is for RedLight Therapy Unit – Click here to download in PDF format

CORE RedLight Therapy Manual

This manual is for CORE RedLight Therapy Unit – Click here to download in PDF format

Amethyst Infrared PEMF Mat Manual

This manual is for Amethyst PEMF Mat – Click here to download in PDF format

Clearlight Infrared Sauna DOME Manual

Clearlight Infrared Sauna DOME- Click here to download in PDF format

RedLight Therapy STAND Instructions 

These instructions are for RedLight Therapy STAND – Click here to download in PDF format

VRT Installation Guide

This Installation Guide is for the VRT – Click here to download in PDF format

JACUZZI Branded Sanctuary Key Pad

This manual is for JACUZZI Sanctuary Key Pad – Click here to download in PDF format

CLEARLIGHT Branded Sanctuary Key Pad

This manual is for CLEARLIGHT Sanctuary Key Pad – Click here to download in PDF format

Sauna App Instructions

Jacuzzi Sauna App

Product Guides & Resources

Bluetooth Pairing – Power Cycle 10 Seconds and Pair. Replace Circuit Board

Light Fixture – “Inside Light” Not Coming On / Replace Fixture

Standard Color Therapy – Defective Color Bulbs / Replace the Color Bulbs

Power Supply – Bad Relay / Fuse / Replace the Power Supply.

How To Disable Bluetooth

How To Install Medical Grade Chromotherapy

How to Set Your Sauna to 16hr Mode

Light Tower Eye Protection

How to Install Upgrade Heater

How to Apply Non VOC Varnish

How to Apply Sauna Cleaner

How to Use A Backrest

How To Change a Power Cord

Infrared Sauna Cleaning 101

Sauna Service Guide

How to Install a Full Spectrum Heater

How To Turn Off Full Spectrum Heater

Top Issues for Sanctuary Models ONLY

Glass Panel Misalignment Uneven Flooring – Take Level and Check Flooring. If Floor Level, try Readjusting Door Hinges and Align Glass Panel(s)

Full Spectrum Heaters – Heater no Longer Turning On – Troubleshoot – If Steps Fail, Proceed to Replace

How to fix Full Spectrum Heater issues

Sauna Inside Reading LED Light – LED Flickering / Not Coming On ⇒ Proceed to Replace LED Light and Driver

Defective Keypad – Remove the Keypad for Potential Loose Wiring – Proceed to Replace

Defective Power Supply – Proceed to Replace Power Supply

Defective LED Accent Lights – Check Molex Connections On Top of Roof – Proceed to Replace

Defective Temperature Sensor – At times the Sauna will register the wrong temperature – Proceed to Replace

Mobile App / Remote Access

HALOONE® Salt Therapy Resources

HaloOne Deep Clearing and Descaling

Halo One Service Guide

Halo One Salt Machine

Red Light Therapy Resources

Red Light Tower Stand Assembly

Red Light Therapy Stand Instructions

Red Light Therapy – The PERSONAL Tower User Manual

Red Light Therapy – The CORE Tower User Manual

Installing a Red Light Therapy Tower and Activation (Pg 8)

VRT Resources

VRT Installation Guide

Sauna Product Instruction Resources

Changing a Keypad

Ergonomic Reclining Bench Assembly Guide

Changing a Power Cord

Changing a Power Supply

Changing a Sauna Light

Changing a Full Spectrum Heater

Glass Panel Alignment

Installing a Door Heater and Activation

Installing a MGCL

Disassembling/Moving Your sauna