Commercial cost to run your sauna: Click Here to view.

Electrical specifications may be found either on your sales order or on the Clearlight website under each sauna model’s page or from the "Manuals & Spec Sheets" section below.

If you need further assistance, you may reach out to our service department at 800-798-1779 x3

Once your sauna has shipped out, you are automatically registered for warranty service. No other action is needed. For future reference, please make sure to retain your Sales Order (SO) Number.

If you need further assistance, you may reach out to our service department at 800-798-1779 X3

Your sauna’s serial number is found on a label on the underside of the access panel door where the power cord comes out of the unit.

Most Clearlight Infrared Sauna™ Models can be used outside with our optional water proof cover (some models are excluded. Please contact your sauna specialist for additional details regarding compatible models). Because we use high-pressure bindings and precision hand craftsmanship, our sauna cabinetry can endure outdoor humidity and dryness as long as you protect it with our waterproof cover.
Infrared saunas are designed to heat the human body, not the air. Only about 20% of the heat from our heaters goes to heat the air. Because of this, if you live in a place where the temperature gets below 40° F, we don’t recommend putting the sauna outside. It will take much longer for the cabin to warm up and it will not get as hot.
Please consult one of our infrared sauna specialists for more information about putting your sauna outside.

We do not assemble or install directly however, we do have a contracted company called the 153 Install Group.

Please contact Dan to schedule a commercial location installation:
Email: dan@the153group.com
Phone: 317-894-2100 x20
Web: www.complete2install.com

If you need further assistance, you may reach out to our service department at: 800-798-1779 x3

The gap between the glass on the hinged side of the door is normal and is necessary to allow proper clearance for the hinges to open/close. While this does allow a small amount of heat to escape, it will not affect the overall performance of the sauna.

Clearlight offers our commercial customers the functionality of setting their saunas to run for 16 hours! Click HERE to see how.
If you find that the sauna gets too hot due to the longer runtime, you may consider lowering the set temperature inbetween clients to keep the sauna at a more comfortable temperature.

For a single-use session, please see the information listed below.

The ideal way to use any infrared sauna is to have the infrared heaters on the entire time producing the optimal infrared heat you desire.
Infrared heat is most effective at lower temperatures as sweat oils secrete at lower temperatures and this sweat is different than water sweat. Your Clearlight Infrared Sauna™ is designed to heat your body more so than to heat the cabin (about 80% of the heat heats your body and 20% of the heat heats the sauna cabin). The following is our recommendation for use of your sauna:

1) Turn your sauna on and warm it up for about 10-15 minutes. The True Wave™ heaters in your sauna will reach their optimal operating temperature in this amount of time.

2) After this short warm up time, get in the sauna and turn the thermostat up very high to ensure the heaters stay on continuously during your session. Generally, your infrared sauna session will range in temperature between 100 – 125°F.

3) Sit back and enjoy your sauna session. Since the key to infrared therapy is heating your body core, you will find that you sweat more sitting up in the sauna with your back lined up with the back wall heaters heating your body core from the back. This positions you in such a way that the front wall heaters will be heating your front body core.

4) During your session the temperature will slowly climb inside the sauna cabin. Remember, your Clearlight Infrared Sauna is heating your body more so than heating the air.

5) Stay Well Hydrated. We emphasize this because it is essential to stay well hydrated when using your sauna. It is estimated that 70% of people are dehydrated. When you are dehydrated, your body holds on to water and will not allow you to sweat very much. It is recommended to drink water before you get in the sauna and bring a quart of water into the sauna with you and drink it during your session.

Don’t be fooled by other manufacturers that offer constant infrared heat by reducing the output of their heaters. At the reduced output you are not receiving optimal infrared heat.

Your Clearlight Infrared sauna is best used between the optimal infrared range of 115°F and 135°F. Infrared therapy is intended to target your body directly with the infrared waves, rather than just heating the air around you. This allows the sauna to perform, and provide its benefits, at lower temperatures. Although the sauna can be set all the way up to 175°F (or 158°F on some models), it will not reach this temperature. We allow the temperature to be set much higher than the sauna will reach as a means to allow the heaters to remain on and active throughout the entire duration the sauna is in use. Otherwise, the heaters will shut off as soon as the set temperature is reached.
As long as all the heaters are warming and active, the sauna should be performing optimally.

If you need further assistance, you may reach out to our service department at 800-798-1779 x3

The 'C5' error code indicates that the sauna's smoke detector has been triggered. If you are using the Halo One in tandem with your sauna, the salt particles can trip the sauna's smoke detector. You may temporarily disable the smoke detector to prevent this from occuring by using the steps below:

• Press and hold the power button to clear the C5 error.
• Turn the sauna on then press the AUX button 3 times
• The screen will show “COFF” for 2 seconds.

(This will turn OFF the smoke detector for the duration of that sauna session)
PLEASE NOTE: The NEXT time the sauna is turned on, it will turn the smoke detector back on.

If you are not using the Halo One and suspect there may be smoke present in the sauna, please shut off and unplug the sauna immediately as a precaution and contact our service department at 800-798-1779 x3

The auxiliary outlet in your sauna requires a special activation sequence to be performed prior to it functioning. Here are the steps to activate the auxiliary outlet:

• Power the sauna ON
• Press the F/C button to convert your display to CELSIUS
• Set the temperature as indicated below:

• Upgrade FS Door Heater - 60°C
• Red Light Tower - 50°C

• Press and hold the AUX button ~5 seconds.

Once the above steps have been performed, you may return your sauna to your desired settings. Please note that the activation will be reset anytime the sauna loses power (unplugged, shut off or tripped breaker, power outage, etc.) and will require reactivation.

If you need further assistance, please contact our service department at 800-798-1779 x3