Sauna Models covered by our Limited Life Time Warranty
HTH
HD
HD-2
HD-3
HR
CE
CE-2
CE-3
Hemlock
Dome
Glass Round
LH-908
HB
HB-2
HB-3
To make things more run more smoothly, please have the below before contacting the Customer Care Department.
Sales Order Number
Your sales order number will help us locate your customer file. We can still find you if you don’t have it however, having your sales order number expedites the service process.
Name of Original Buyer
In order to locate your order, we need the name of the original buyer on your sales order. This is how your order is stored in our system and will be necessary to locate your order
Source of Purchase
We need to know if you purchased your sauna directly from Clearlight or through one of our approved dealers. Knowing where you purchased your sauna will expedite the service process.